All orders are shipped within 24 to 48 hours of you placing the order using Pošta Slovenia ( Slovenia Post) service.
All our products are shipped from our head office.
Typical delivery time frame:
EU is between 5 to 7 business days however, you may receive your items much earlier
European countries includes: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Finland, France, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Hungary, Iceland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, Vatican City
The rest of the world 14-21 business days.
The rest of the world includes: United States, China, Singapore, Thailand, Australia, New Zealand, Canada
Shipping is calculated at the checkout of your orders.
Deliveries:
Slovenia 4,5 EUR (free shipping over 40€)
Croatia 7€ (free shipping over 40€)
EU deliveries 8.5 EUR (free shipping over 50€)
EU exceptions (Italy: Venice*, Aosta, Sardegna) (free shipping over 70€: 14.99€
UK: 20€ (free shipping over 60€)
*Orders from Veneto – mainland – let us know via email and we will add some gift.
All orders are shipped with tracking number with a link so you can track it every step of the way! Please ensure you have given an active email address or phone number to receive updates on your order. Packages may be faced with delays beyond our control such as covid situation, customs or postal delays.
We are not responsible for delays or stolen orders.
Please keep an eye on your order tracking as if you have had an attempted delivery and do not collect within the local couriers time frame the order will be shipped back to us. This will result in further charges for a reship of your order. We will be able to re-send this out to you but the postage will need to be repaid and a reliable address used.
We are not responsible for any customs or tax charges for orders outside of the Slovenia.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
We are not able to cover the costs of tax / charges.
International Custom tax/charges are not within our control so you may be required to pay this depending on your location.
